About Palladium

Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social, climate and economic value.  We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives.

The Program

The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade’s (DFAT) international scholarship program delivery by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network. In doing so, the AAGSM will enhance DFAT’s capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT’s International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU) 

The Role

The Web Designer supports the GSU in maintaining the quality, consistency and visual integrity of the Australia Awards website, ensuring alignment with approved branding standards, accessibility requirements and strategic program priorities.

The role involves developing and refining web pages, templates and visual assets in line with best practice, ensuring accuracy and coherence while coordinating feedback from stakeholders.

Reporting to the Communications and Public Diplomacy Manager, the position contributes to clear, accessible and professional digital communication, supporting DFAT’s Australia Awards objectives and ongoing improvements in engagement across the GSU.

Duties will include:

• Conduct an initial audit of the current website to identify design, usability, and technical issues, and provide ongoing support to maintain and improve the site after the audit is completed.
• Create high quality UI/UX designs and visual assets that enhance user engagement while ensuring full alignment with Australia Awards branding and DFAT requirements.
• Ensure the website remains secure, up to date, and compliant by monitoring for vulnerabilities, applying necessary updates, and following security best practices.
• Support the Communications and Public Diplomacy Team to refine and enhance existing page layouts and visual elements to improve usability, brand consistency, and overall aesthetic quality.
• Build and update web pages and campaign landing pages within the CMS, ensuring they are responsive, on brand, and effectively structured.
• Apply SEO and accessibility best practices to ensure the site is discoverable, compliant, and usable for all audiences.
• Actively engage in design discussions, brainstorming sessions, and design critiques, contributing creative ideas and solutions to enhance visual designs.
• Apply the latest trends in website design and GEDSI principles to ensure all materials are inclusive, accessible, and representative of the diversity within Australia Awards recipients, alumni, and stakeholders.
• Support internal capability development by documenting web processes and delivering hands‑on training to the Communications and Public Diplomacy team, enabling ongoing management of website updates and content independently after contract completion.
• Create responsive templates for desktops, laptops, mobile devices, and tablets. 

About you

You will possess:    

• Relevant qualifications in web design, supported by at least three years’ professional practical experience.
• Professional portfolio with at least five designs for internal review.
• Familiarity with website development languages such as HTML, CSS and JavaScript.
• Knowledge of WordPress standards and functionality.
• Experience with responsive design, UI/UX interface designs and user experience design principles.
• Advanced Photoshop and Illustrator skills.
• Proficiency in graphic design with strong understanding of colour theory, typography, layout design and usability principles, especially for websites.
• Excellent communication and stakeholder engagement skills, with the ability to collaborate effectively, interpret requirements, and remain flexible and adaptable to changing project needs.
• Commitment to inclusive, accessible, and high-quality web design that reflect program values and comply with government accessibility requirements (WCAG) and branding guidelines. 

To Apply

Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position.

Established working rights required for suitable candidates, there is no visa sponsorship or relocation support available.  

For further information please email hr.aagsm@thepalladiumgroup.com  

Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. 

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.