FPSP Overview:

FPSP, also referred to as the ‘Platform’, a Department of Foreign Affairs and Trade (DFAT) investment, will contribute to the delivery of Fiji’s national development priorities, in line with the Australia’s International Development Policy, the Fiji-Australia Vuvale Partnership and the Development Partnership Plan.  

The Platform will deliver key bilateral programs, such as health, education, scholarships, social infrastructure, governance, climate and emergency preparedness and response. Platform activities will identify and address climate risks, promote climate action, and gender equality, disability and social inclusion (GEDSI) across and beyond the sector programs. 

The Platform has three functional Outcomes:  

1. The Platform has delivered its sector program outcomes, including through supporting strategic coherence, planning, partnerships management, data and learning across the portfolio of investments. 
2. The Platform has prioritised gender equality, disability-inclusive development, and climate and disaster resilience, in its systems and practices. This includes in how it undertakes sector programming and its engagement with selected Government of Fiji (GoF) agencies. 
3. The Platform administers timely and efficient programming that is: value for money; maximises use of local supply chains; and supports good governance, and public diplomacy, effective decision making and risk management.

AFHP Overview:

The Fiji Program Support Platform (the Platform) implements over fifty percent of Australia’s bilateral development support to Fiji across a range of sector programs in education, health, Australia Awards, disaster response, cyclone recovery, social infrastructure and technical assistance to improve public sector governance in Fiji.   

The Platform integrates cross-cutting themes, including gender equality, disability and social inclusion (GEDSI), climate and disaster resilience, across sectoral programs. In particular, the Platform seeks to strengthen program outcomes by better addressing the needs of targeted beneficiaries including those who are often marginalised. 

The Australian Government is supporting Fiji’s health sector through the Australia Fiji Health Program (AFHP, the Program) working with the Ministry of Health and Medical Services (MHMS). 

The program’s high-level End of Program Outcomes (EOPOs) are: 

• Improved systems are used by MHMS and health workers for evidence-based planning and resource allocation (workforce and budget), clinical care, digital health and medical supply chains; and 
• Targeted healthcare facilities equitably deliver improved primary health services, with a focus on sexual and reproductive health and rights (SRHR) and non-communicable disease (NCD) services. 

The funding for the program is approximately AUD 45million over 9 years (5 years, with an option to extend a further 4 years) and delivered through a range of activities (interventions) to achieve the program’s objectives where implementation modalities include technical advice, procurement of technical services and goods, minor works and infrastructure upgrades, capacity building and training support, support to Ministry led initiatives and innovations, and grants to civil society organisations (CSOs). 

AFHP is designed to support the MHMS achieve the goals and objectives in its Strategic Plan and Annual Operational Plans, and AFHP’s workplans are targeted to support specific components of the Ministry’s plans. 

Recent natural disasters such as cyclones, and public health emergencies in Fiji including COVID-19 have highlighted major challenges for pandemic preparedness and response during epidemics and other health emergencies. In this context, around 10% of program funding will be allocated for MHMS to assign to emerging needs and priorities as they arise. Funding may be allocated toward preparedness and responses to public health emergencies, or related opportunities for reform and innovation. 

Position Summary: 

The Server Administrator will lead the management and maintenance of the servers and IT infrastructure to support various digital health systems and applications. Reporting to the Project Manager, Digital Health and based in the Project Management Unit at MHMS, the Server Administrator will ensure maintenance of secure, reliable and high-performance server environment that supports the delivery of healthcare services through various digital platforms and applications.  

The role will work closely with MHMS IT team to perform various server management and administration tasks, such as server deployment and configuration, system maintenance and updates, security management, backup and disaster recovery, virtualization, collaboration with IT teams, performance optimization, compliance and documentation, incident response and continuous learning and training. The Server Administrator will actively seek GEDSI entry points and undertake GEDSI and Safeguarding risk assessments. 

Key Responsibilities: 

• Server Deployment and Configuration - Install, configure, and maintain server hardware, operating systems, and software applications, performing server provisioning, including setting up user accounts, permissions, and access controls.
• System Monitoring and Performance Optimisation - Monitor server performance, capacity, and availability using monitoring tools optimizing server configurations and parameters to improve performance and efficiency.
• Patch Management and System Updates - Manage server patching and software updates to ensure systems are up to date and secure.
• Backup and Disaster Recovery - Implement and manage backup solutions to ensure data integrity and availability.
• Security Management - Implement and enforce security policies and procedures to protect server infrastructure from unauthorized access and security breaches.
• User Support and Troubleshooting - Provide technical support to users and other IT teams for server-related issues and requests while troubleshooting server problems, root cause diagnosis, and implementing solutions to resolve issues promptly.
• Documentation and Reporting - Generate reports on server performance, capacity, and utilization for management review. 
• Establish robust monitoring and evaluation mechanisms to track the impact and effectiveness of digital health initiatives, using data-driven insights to inform decision-making and performance improvement.
• Develop and implement robust contingency plans and business continuity measures to ensure the resilience of digital health systems and services during emergencies and crises. 

Key Working Relationships: 

Reporting to:

• Project Manager, Digital Health  

Other:  

• MHMS IT Team    
• Platform Cross-Cutting Hub   

Selection Criteria: 

Qualifications  

• Bachelor’s degree in computer science or information systems/technology or a related field or professional certifications (MCP, MCTS, MCSA, MCSE, Server+, etc.) with relevant work experience.   

Experience  

• At least 3-5 years, with proven experience in server management and administration, configuration, maintenance, upgrades, backups, security, incident management and response, optimization and virtualization.
• Experience with Windows Server operating systems.  
• Experience working with networking principles and protocols such as TCP/IP, DNS, DHCP, and Active Directory. 

Knowledge and Skills  

• Proficient in server operating systems such as Windows Server and Linux.  
• Understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and experience configuring network settings.  
• Knowledge of virtualization technologies (e.g., VMware, Hyper-V, KVM) for creating and managing virtual machines.  
• Understanding of server hardware components, configurations, and maintenance.  
• Aware of security best practices, including firewalls, encryption, access controls, and server hardening techniques; and ability to implement security measures, such as firewalls, antivirus software, and intrusion detection/prevention systems.  
• Knowledge of backup strategies, disaster recovery planning, and implementation of backup solutions.  
• Proficiency in scripting languages (e.g., PowerShell, Bash) for automating repetitive tasks and managing server configurations.  
• Ability to use monitoring tools to track server performance, identify bottlenecks, and optimize resource utilization.  
• Basic understanding of database systems and their integration with servers (e.g., SQL Server, MySQL).  
• Basic project management skills for planning and executing server-related projects.  
• Skill in maintaining detailed documentation of server configurations, changes, and troubleshooting procedures.  
• Personal Attributes  
• Strong organizational skills, including multitasking and time-management.  
• Strong client-facing and teamwork skills.  
• Exceptional verbal, written, and presentation skills.  
• Excellent interpersonal and communication skills.  
• Attention to detail. 

About Us
Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators.  The company has multiple offices in the U.S. and program offices in more than 40 countries.

About the Team
Abt is a mission-driven, global leader with a proven track record in complex program implementation in the international development sector. We offer bold solutions and technical excellence in Health, Economic Growth, Governance, Research & Evaluation & Energy. Working with our many partners, we have driven measurable impact for more than 55 years, to achieve our mission of improving the quality of life and economic well-being of people worldwide. We operate in remote and challenging environments and employ more than 3000 staff in over 50 countries.