Location: Homebased and Southeast Asia or Australia
Request for Tender: Design, Configuration, Implementation, and Support of a Management Information System (MIS) for Southeast Asia and Australia Government Partnerships (SEAG2G)
Program Background
The Southeast Asia and Australia Government to Government Partnerships (SEAG2G) Program engaged an adviser to conduct a Management Information System (MIS) scoping to better understand the program’s requirements, map existing systems and identify potential systems and services that could be used to meet these requirements.
This process was conducted over several weeks and included a range of meetings and workshops to: set system boundaries, understand existing systems, processes, and workflows, and gather requirements from team members, program management, and Department of Foreign Affairs and Trade (DFAT) personnel. Lessons learnt from other relevant programs were included to inform the overall structure of the potential design, and the overall approach to the MIS implementation project.
It has been identified that there are six core areas of focus that an MIS for the SEAG2G program would cover:
- Project Management
- Knowledge Management
- Contact Relationship Management
- Reporting
- Partner Portal
- Document Analysis
The MIS must support appropriate access for DFAT staff to relevant program information, dashboards, and documentation, subject to role-based access controls and security requirements.
While it is acknowledged that there are limitations to the level of technical integration between the proposed SEAG2G MIS platform and internal DFAT systems, efforts need to be made to ensure that summary and detailed real-time reporting dashboards are required that meet DFAT’s needs. These should cover:
- Financial Management
- Quality Indicator Results
- Risk Metrics
- Key Activity Status
The main objectives of these reports are to provide DFAT with a single pane of glass to see the overall status of the program from the above criteria, drill down to the agreement/partnership level, and see overall activity status, funding implications and associated information.
This Request for Tenders (RfT) seeks to engage a qualified Contractor to deliver technical services to:
• Design and confirm system architecture
• Configure and implement an MIS solution
• Integrate with existing platforms and reporting environments
• Train users and provide post-deployment technical support
This RfT has been informed by prior MIS scoping undertaken for SEAG2G.
Key functional requirements arising from this scoping have been incorporated into this RfT to ensure information parity across tenderers.
SEAG2G may issue clarifications or additional information during the RfT process. Any clarifications will be communicated to all registered tenderers to ensure equal access to information.
About DT Global Asia Pacific
At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.
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