KEY INFORMATION
 
Job Title: Request for Proposals: Social and Behaviour Change Campaign in Clean Water Supply
Sector: Behaviour Change Communication
Position Type: Full-Time
Duration/Level of Effort: Short-Term
Position Location: Cambodia
 
SUMMARY OF THE PROJECT
 
Funded by the Australian Department of Foreign Affairs and Trade (DFAT) and implemented by Cowater International, the Cambodia Australia Partnership for Resilient Economic Development (CAPRED) is Australia’s flagship bilateral economic development program in Cambodia. CAPRED is informed by extensive consultations with key stakeholders in the Royal Government of Cambodia (RGC) and the private sector.
 
Building on a 70-year legacy of Australia’s investment in Cambodia’s economic and human development, CAPRED focuses on three technical domains: Agriculture and Agro-Processing; Trade, Investment and Enterprise Development; and Infrastructure Development; and three cross-cutting themes: Gender Equality, Disability and Social Inclusion (GEDSI); Climate Resilience; and Policy Support.
 
SUMMARY OF THE POSITION
 
The Ministry of Industry, Science, Technology & Innovation (MISTI) is partnering with CAPRED to implement a strategic behaviour change initiative focused on the importance of clean water and the infrastructure that facilitates it.
 
The campaign aims to increase communities’ understanding about the importance of clean water, to accelerate new connections of clean, piped water, and to enhance the collaborative effort for water source extraction and water infrastructure asset protection.
 
CAPRED seek to engage a consulting firm or consortium of partners posing strong skill sets to deliver a specific scope of work under Stage 1 only, which includes research and campaign planning.
 
The detailed Terms of Reference can be found here: https://www.cowater.com/wp-content/uploads/2025/04/RFP25-047-Social-and…
 
KEY RESPONSIBILITIES
 

• Target audience identification and key themes of SBCC
• Research methodology
• Sample size and locations
• Data analysis and reporting
• Campaign planning and preparation
• Creative content proposal

JOB REQUIREMENTS
 
This assignment requires a multidisciplinary team with expertise in social and behaviour change communication (SBCC), strategic communication, research and water supply. The consulting firm or consortium should include personnel with the following competencies and qualifications:

Competencies and qualifications
    
Accreditation
     -        A company with formal registration and other legal compliances.
    
Social and behaviour change communication
     -        Bachelor’s degree in communication, social sciences or a related field.
-        Extensive experience in SBCC campaign design, implementation and evaluation.
-        Proven expertise in applying SBCC models and frameworks to develop effective campaigns.
-        Strong understanding of audience segmentation and message tailoring for behaviour change.
-        Experience working with government, development partners and local communities.
-        Experience working in rural settings in Cambodia.
    
Research
     -        Bachelor’s degree in economics, social sciences or a related field.
-        Extensive experience in designing and conducting qualitative and quantitative research.
-        Proven expertise in research methodologies, including surveys, focus groups and key informant interviews.
-        Extensive experience in data analysis, using tools such as SPSS, Stata or qualitative coding software.
-        Experience working in rural settings in Cambodia.
    
Water supply
     -        Bachelor’s degree in economics, water or environment engineering, social sciences or a related field.
-        Extensive experience in Cambodia’s water supply sector, particularly in rural and peri-urban contexts.
-        Strong knowledge of water infrastructure, service provision models and regulatory frameworks.
-        Experience working with government agencies, water operators and community-based water initiatives.
-        Experience working in rural settings in Cambodia.
    
Other Competencies:
 

• Demonstrate integrity and high ethical standards.
• Display sensitivity and adaptability towards culture, gender, religion, race, nationality and age.
• Treat all people fairly without favouritism.
• Fulfil obligations to GEDSI sensitivity.
• Zero tolerance for sexual harassment.
• Strictly comply with DFAT Child Protection Code of Conduct and policy (https://www.dfat.gov.au/sites/default/files/child-protection-policy.pdf).
• Experience in stakeholder mapping and engagement for planning campaigns.
• Knowledge of communication channels and media strategies for SBCC.
• Ability to create evidence-based strategic recommendations for campaign development.

APPLICATION PROCESS
 
The proposals including the Technical and Financial Response Form must be submitted no later than 5 p.m. (Phnom Penh time), 2 May 2025 by email to procurement@capred.org with ‘SBCC Campaign in Clean Water Supply’ in the subject line. Any proposals submitted after this time and date will not be considered.
 
An industry briefing for this RFP will be held from 9:00 a.m. to 11:00 a.m. on 25 April 2025. Interested participants must register by emailing procurement@capred.org  at least one day in advance. In person and online briefing is possible. A link will be provided for those wishing to attend online.
 
The applicant is required to submit the Response Forms in English (form provided separately), and with an indication of a daily rate for each task/service. The rate should include any and all costs to carry out the work in the specified locations, aligned with the key task and activities in Stage 1 only. In addition to the proposal fee, the applicant should also detail any other relevant assumptions or required terms.
Applicants with a consortium of partners possessing strong skill sets that cover both Stage 1 and Stage 2 of the project are highly encouraged to apply.
 
CAPRED is available to answer questions or provide more details on the scope of work. Please email:  procurement@capred.org  with “SBCC Campaign in Clean Water Supply- Enquiry” in the subject line.
 
Attachments:
 

• Technical Response Form - https://www.cowater.com/wp-content/uploads/2025/04/RFP25-047-Technical-…
• Financial Response Form - https://www.cowater.com/wp-content/uploads/2025/04/RFP25-047-Financial-…

 
Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law.
 
We thank all applicants, however only those shortlisted will be contacted.
 
 
ABOUT US
 
Founded in 1985, Cowater International is a leading global development consulting company. Headquartered in Ottawa and with corporate hubs in Auckland, Berlin, Brussels, Helsinki, London, Madrid, Manila, Nairobi, Singapore and Stockholm, Cowater International has successfully delivered a portfolio of over 2500 projects and assignments in more than 95 countries. We work with governments, private sector actors and communities implementing projects that support socio-economic development, institutional strengthening, environmental improvements and advance equal opportunities for all. We are a diverse and experienced team committed to building a better tomorrow for the people we serve. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada’s Best Managed Companies since 2017.
 
We thank you for your interest in building a better tomorrow.