About Fiji’s labour mobility program

Fiji participates in international labour mobility initiatives, including the Pacific Australia Labour Mobility (PALM) scheme and New Zealand’s Recognised Seasonal Employer (RSE) scheme. The National Employment Centre and Foreign Employment Services Unit support their delivery, with assistance from the Pacific Labour Mobility Support Program and other partners.

About the role

The officer coordinates public information and media activities, responds to enquiries, and supports the administration of worker registration, recruitment, screening and mobilisation. The role uses a range of digital, broadcast, print and community channels to connect people with timely information and services.

Key responsibilities include:

• Develop communication plans, awareness campaigns and outreach activities that support National Employment Centre and labour mobility objectives.
• Create and maintain content for social media, websites, newsletters, brochures, radio, television and print, including success stories, photographs, videos and stories of change.
• Support media engagement and promote program opportunities and achievements with government, development partners, employers and communities.
• Respond promptly and professionally to enquiries received in person, by telephone, email, social media and other channels.
• Provide accurate information about eligibility, registration, recruitment, mobilisation, training, worker support services and relevant labour mobility schemes.
• Guide applicants through program requirements, manage concerns or complaints appropriately, and escalate complex matters when required.
• Provide administrative support for worker registration, recruitment, screening, mobilisation and documentation.
• Support stakeholder events, community awareness sessions and recruitment campaigns, while maintaining productive relationships with labour mobility partners.
• Contribute communication products and stories to monitoring, evaluation, reporting and learning, and ensure materials meet government, program and safeguarding standards.

We are looking for someone who:

• Has a bachelor’s degree in communications, journalism, public relations, marketing, human resource management, employment relations, business administration, commerce or a related discipline, or an equivalent combination of qualifications and relevant experience.
• Has at least three years’ experience in communications, media relations, customer service, public administration or a related field.
• Can plan campaigns, manage digital channels and produce clear, engaging content for different audiences.
• Communicates clearly in writing and verbally, with strong editing, proofreading, customer service and stakeholder engagement skills.
• Has experience providing accurate administration in a professional environment and can manage competing priorities and tight deadlines.
• Is confident using Microsoft Word, Excel, PowerPoint, Outlook and internet-based applications.
• Demonstrates sound judgement, professionalism, initiative, attention to detail and a commitment to safeguarding, inclusion and high-quality service.

Experience using graphic design tools such as Canva, Adobe InDesign or Photoshop, together with photography, videography, radio broadcasting or community-based communication skills, will be highly regarded. Familiarity with labour mobility programs, particularly the PALM scheme, and experience working with government, development partners, employment service providers or monitoring and reporting activities would also be an advantage.

We strongly encourage people with disability to apply. Sharing information about your disability will not negatively affect your application. You are welcome to tell us what adjustments or support would help you take part in the recruitment process. If you would like further information or assistance, please contact recruitment@plmsp.com.au.

How to Apply 

Click "Apply now" button

Please apply online with your CV and a brief cover letter. In your cover letter, explain how your qualifications and experience meet the requirements of the role, with examples of your communications, customer service, administration and stakeholder engagement experience.

Closing date: Sunday, 27 September 2026 at 11:59pm AEST

*************************************************************** 

About Palladium  
Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, and, most importantly, people's lives.  

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. 

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.  

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.