The Australian Infrastructure Financing Facility for the Pacific (AIFFP) is the Australian Government’s specialist infrastructure financing program within the Department of Foreign Affairs and Trade. The AIFFP is an AUD4.55 billion facility investing in transformational infrastructure across a range of sectors in the Pacific and Timor‑Leste, including maritime, airports, energy, telecommunications, road transport and urban infrastructure. Export Finance Australia acts as the lender of record. The AIFFP provides financing to deliver quality infrastructure with a focus on strong social and environmental safeguards, generating local jobs and responding to the priorities of diverse communities. The AIFFP builds on Australia’s longstanding partnerships with the Pacific and its experience delivering quality aid programming that supports sustained development outcomes for communities. The AIFFP began operating on 1 July 2019 and has 57 signed infrastructure projects across the Pacific and Timor-Leste.
The AIFFP is managed by the Department of Foreign Affairs and Trade, with support from Tetra Tech (the Support Unit). The AIFFP Support Unit provides advice and services to support the delivery of the AIFFP and its objectives.
AIFFP is seeking to engage a client-side advisory (‘the Consultant’) to support PNG Telikom Limited (‘Telikom’) with the contracting, implementation and integration of a Business Support System (BSS) with Virtual Wallet functionality (VW) (‘the New System’). Telikom is the project proponent and has overall responsibility for project delivery.
Telikom is currently using two BSS systems. Telikom seeks to switch to a new, modern single BSS. Telikom envisages the new BSS will streamline billing processes, improve operational efficiency, and support long-term growth. It also wants to ensure a secure and trusted network that meets high-level industry standards during integration and ongoing operation. Telikom has conducted a procurement process for the New System and has identified a preferred supplier (‘the Supplier’).
Telikom and AIFFP have identified a need for Telikom to be supported by the Consultant through the process of finalising a contract with the Supplier (‘Supply Contract’) and technical implementation and integration of the New System into Telikom’s existing IT environment and infrastructure. The Supplier would hold overarching contractual responsibility for implementation and integration of the New System.
Services will be required from May until end June 2026, with a possible extension until 30 June 2027. The full requirements are set out in the terms of reference at Part B.