SUMMARY OF THE POSITION
The Knowledge and Learning Consultant will be responsible for implementing a comprehensive knowledge management strategy to enhance INKLUSI's ability to capture, share, and utilize knowledge effectively across its network.
 
This role involves coordinating with various teams within the Secretariat and across the broader INKLUSI partnership, including Mitra and Sub-Mitra, to foster a culture of continuous learning and innovation. The Knowledge and Learning Consultant will work with the INKLUSI SMT to ensure that knowledge assets are developed and leveraged to achieve strategic objectives, supporting gender empowerment, disability inclusion, and social inclusion in Indonesia.
 
This role will work with the SMT to assess any future resources required to implement INKLUSI’s KM Strategy for Phase 2 of the program (2026-2029).
 
The detailed Terms of Reference and Proposal Template can be found here: https://www.cowater.com/wp-content/uploads/2025/03/INKLUSI-RFQ-03-02_ST…
 
SCOPE OF WORK
Strategy and Governance:

• Maintain and implement a comprehensive knowledge management strategy that aligns with INKLUSI's principles and strategic goals.
• Establish governance frameworks that define roles, responsibilities, and accountabilities for knowledge management across the network.
• Devise Standard Operating Procedures (SOPs) for knowledge capture, documentation, sharing, and utilization.
• Develop and lead a community of Knowledge Champions, with representatives from the INKLUSI Secretariat and all MITRA and stakeholder groups.

Knowledge Capture and Documentation:

• Oversee the systematic capture and documentation of knowledge generated across the INKLUSI network.
• Develop and maintain templates and tools for knowledge capture, ensuring consistency and quality.
• Document - as agreed-  products for dissemination and use by INKLUSI program Stakeholders.

Coordination and Collaboration:

• Work closely with the MERLA team to integrate monitoring, evaluation, learning, and research insights into the knowledge management system.
• Collaborate with Partnerships Team and in particular the Coordinators to facilitate knowledge sharing between the Secretariat, Mitra, and Sub-Mitra.
• Work with the Communications Team to disseminate knowledge products through various channels, including the Knowledge Hub, newsletters, and webinars.

Knowledge Sharing and Dissemination:

• Facilitate the sharing of knowledge across the INKLUSI network through platforms such as a centralized Knowledge Hub.
• Work with the Communications team to organize regular knowledge-sharing events, including webinars, workshops, and forums, to promote cross-partner learning and collaboration.

Capacity Building and Support:

• Coordinate and if necessary arrange training and capacity-building initiatives to enhance stakeholders' ability to interact with knowledge management tools and processes.
• Support Mitra and Sub-Mitra in developing their knowledge management capabilities, ensuring alignment with INKLUSI's standards.

Quality Assurance and Evaluation:

• Ensure the quality and relevance of knowledge products by implementing peer review processes and quality standards.
• Monitor and evaluate the effectiveness of knowledge management initiatives, using feedback to drive continuous improvement.

Sustainability and Innovation:

• Promote sustainable knowledge management practices that ensure long-term benefits and support the ongoing effectiveness of INKLUSI's programs.
• Encourage innovation and the adoption of new tools and methods to enhance knowledge sharing and utilization.

 
TIMELINE AND LEVEL OF EFFORT 
This assignment will start immediately for the period of 12 (twelve) months with possibility of extension with an estimate level of efforts up to 15 (fifteen) days per month. 
 
The will be an input based consultancy service contract. The selected consultant may invoice for the actual number of input days worked, upon completion of each deliverable or service period agreed upon the implementation plan. The invoice should outline the support provided, the number of days and consultant rate.
 
A reimbursable amount will also be provided to cover travel and communication costs. This will be paid based on receipts. A reimbursable amount will also be provided to cover travel costs as required by INKLUSI. This will be paid based on receipts in adherence with INKLUSI travel policy.
 
JOB REQUIREMENTS
Education:

• Advanced degree (or degree and combined experience) in Information Management, Social Sciences, Development Studies, or other relevant discipline.

Skills & Abilities:

• Minimum of 7 years of experience in knowledge management, MEL, or a related field preferably within a multi-stakeholder or development context.
• Strong understanding of knowledge management principles and practices, including governance, processes, and technology.
• Excellent communication and facilitation skills, with the ability to engage diverse stakeholders.
• Proven ability / experience to design and/ or implement knowledge management strategies and initiatives.
• Experience with digital tools and platforms for knowledge sharing and collaboration.
• Experience in GEDSI and CSOs engagement & capacity building is an asset.
• Excellent written English and Bahasa Indonesia skills.

Key Competencies:

• Strategic thinking and problem-solving skills.
• Strong organizational and project management abilities.
• Ability to work collaboratively in a diverse and dynamic environment.
• Strong analytical skills.
• Commitment to promoting equality, inclusion, and sustainability.

Working Relationships:

• MERLA (Monitoring, Evaluation, Research, Learning and Adaptation) Team: Collaborate to integrate evaluation insights into knowledge management practices and ensure data-driven decision-making, and to ensure learning is disseminated appropriately across the program.
• Partnership Coordinators: Coordinate to facilitate knowledge sharing and ensure effective communication across the network.
• Communications Team: Develop and implement communication strategies for disseminating knowledge and learning products.

 
APPLICATION PROCESS
Candidates are encouraged to apply as soon as possible, by Friday, 18 April 2025, COB (17.00 WIB) at the latest.
 
We appreciate earlier proposal submission time.

1. The proposal must consist of:

• Cover letter
• Financial Proposal
• Updated CV which highlight the relevant academic qualifications, specialized training and pertinent work experience, and list of a minimum of 3 (three) professional references.  

 
The Proposal Template can be found here: https://www.cowater.com/wp-content/uploads/2025/03/Proposal-Template_IN…
 
Please address your quotation to INKLUSI Procurement by email to procurement@inklusi.or.id
Please write “INKLUSI STC-Knowledge and Learning Consultant” as the subject of email.
 
TERMS AND CONDITIONS

• This request for quotation is issued by INKLUSI under the terms and conditions, INKLUSI reserves the right to seek quotes from any individuals, accept or reject any quote, to terminate, extend, or vary its selection process for the Services, evaluate bids as INKLUSI sees appropriate.
• We thank all applicants, however only those shortlisted will be contacted
• Any questions or request for clarification related to this RFP could be addressed by email to: INKLUSI Procurement, Email: procurement@inklusi.or.id

 
Women, people with disabilities, and people from diverse backgrounds are encouraged to apply.
 
Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law. Individuals with disabilities may request reasonable accommodations to participate in the recruitment process by including their request in the cover letter. Cowater International adheres to the highest standards of protection of children and vulnerable adults in the delivery of programs and services. Cowater is committed to the prevention of sexual abuse, exploitation and harassment, abuse of authority, and discrimination. 
 
Cowater International upholds standards of ethical conduct and has zero tolerance against fraud and bribery. Prior to any offer of employment, applicants will be subject to appropriate background checks
 
ABOUT US
Founded in 1985, Cowater International is a leading global development consulting company. Headquartered in Ottawa and with corporate hubs in Auckland, Berlin, Brussels, Helsinki, London, Madrid, Manila, Nairobi, Singapore and Stockholm, Cowater International has successfully delivered a portfolio of over 2500 projects and assignments in more than 95 countries. We work with governments, private sector actors and communities implementing projects that support socio-economic development, institutional strengthening, environmental improvements and advance equal opportunities for all. We are a diverse and experienced team committed to building a better tomorrow for the people we serve. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada’s Best Managed Companies since 2017. 
 
We thank you for your interest in building a better tomorrow with Cowater International.