Program Overview:

FPSP, also referred to as the ‘Platform’, a Department of Foreign Affairs and Trade (DFAT) investment, will contribute to the delivery of Fiji’s national development priorities, in line with the Australia’s International Development Policy, the Fiji-Australia Vuvale Partnership and the Development Partnership Plan.  

The Platform will deliver key bilateral programs, such as health, education, scholarships, social infrastructure, governance, climate and emergency preparedness and response. Platform activities will identify and address climate risks, promote climate action, and gender equality, disability and social inclusion (GEDSI) across and beyond the sector programs. 

The Platform has three functional Outcomes:  

1. The Platform has delivered its sector program outcomes, including through supporting strategic coherence, planning, partnerships management, data and learning across the portfolio of investments. 
2. The Platform has prioritised gender equality, disability-inclusive development, and climate and disaster resilience, in its systems and practices. This includes in how it undertakes sector programming and its engagement with selected Government of Fiji (GoF) agencies. 
3. The Platform administers timely and efficient programming that is: value for money; maximises use of local supply chains; and supports good governance, and public diplomacy, effective decision making and risk management.

Australia Awards Fiji Overview:

Australia Awards are prestigious scholarships offered by the Australian Government that aim to contribute to the long-term development needs of partner countries. Australia Awards are offered to Fiji citizens for study in Australia or Pacific-based institutions in the form of long-term scholarships, short courses or informal workshops. Through study and research, recipients develop the skills and knowledge to drive change and help build enduring people-to-people links with Australia. 

Position Summary: 

The Eligibility Officer/s are required to support with scanning and uploading hardcopy applications and the Eligibility and Compliance checking of all Intake 2026 applications.  This activity will be undertaken as a team, and quality assured by the Australia Awards Program Manager and the Awards Coordinator.

Reporting to: 

• Awards Coordinator, Australia Awards Fiji

Key Responsibilities: 

• Provide excellent customer service to all enquiries fielded by phone, email and in person. 
• Develop a sound understanding of the Intake 2026 eligibility criteria and requirements.
• Support Australia Awards team to undertake eligibility assessments of applications using a standardised checklist and guidance tools. 
• Maintain confidentiality and ensure all documents securely filed per standard processes.
• Support with data cleansing for reporting purposes.

Selection Criteria: 

Qualifications  

• A tertiary qualification is desirable (preferably in business, project management, education, human resources and/or international development). 

Experience 

• Strong computer skills including Word, Excel and Outlook 
• Office administration experience
• Experience following standard processes as part of a team

Personal Attributes 

• Friendly and cheerful work attitude
• Excellent verbal and written communication skills 
• Strong customer service focus
• Excellent attention to detail
• Honest, reliable and punctual
• Team player
• High integrity and trustworthiness

About Us
Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators.  The company has multiple offices in the U.S. and program offices in more than 40 countries.

At Abt Global, we are committed to creating a lasting culture of equity, diversity and inclusion and recognize that in order to achieve full participation, our practices must be free of prejudice, discrimination, and bias that result in inequitable outcomes. We are actively working to advance equity for everyone, and while we still have much work to do, we know that racial and cultural diversity are an asset to our business and the communities where we live and serve. Our ongoing commitment is focused on creating business practices that advance racial and social equity, investments in community impact programs for the benefit of Black, Indigenous, and people of color (BIPOC), and expand upon project work related to racial equity and social justice