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Communications and Content Coordinator – Pacific Engagement Visa

16 February 2024 11:32pm
Apply by31/3/2024
Region Pacific,

Summary

The Pacific Engagement Visa (PEV) is a new permanent visa program to be delivered by the Australian Government. Under PEV, up to 3,000 visas will be allocated to Pacific islanders annually by a ballot process across participating countries. Applicants selected in the ballot will be able to apply for permanent residence in Australia. Subject to country participation being confirmed, PEV is expected to launch in 2024. PEV aims to increase permanent migration from the Pacific and Timor-Leste, growing the diaspora in Australia, strengthening people-to-people links, and encouraging greater cultural, business and educational exchange. DFAT has appointed a consortium led by Icon Agency (the Icon Consortium) to deliver the Pacific Engagement Visa offshore support services. Consortium partner Island Spirit will be responsible for in-country services, supporting PEV clients in each participating country through the ballot, visa and pre-departure stages.

Description

The PEV Fiji Communications and Content Coordinator will develop and deliver communications, content, and engagement activities to support the roll-out of the Pacific Engagement Visa in Fiji and the Pacific region.

Combining strong communications skills with expertise in community engagement and stakeholder management, you will work as part of the Icon Consortium ‘hub’ operations team headquartered in Suva Fiji.

You will help to drive positive engagement with the PEV program through direct community and stakeholder engagement while supporting the roll-out of wider communications, earned media and PEV familiarisation in Fiji and other participating countries.

The Communications and Content Coordinator is responsible for leading targeted community engagement activities in a culturally sensitive and localised manner. These may include organising community events, participating in small group workshops and assisting PEV clients through the ballot and visa process via 1:1 coaching and meetings.

Drawing on your communications and PR skills, you will also be responsible for raising the profile of PEV in Fiji and other participating counties, with a primary focus on supporting earned media opportunities, creating social media stories and content. You will also help facilitate shared channel communications with key stakeholders including community groups, churches, DFAT Posts, host government organisations, NGOs and others with an interest in the program.

Location:
Suva, Fiji - subject to confirmation of country participation

Key responsibilities:
● Adapting and distributing information kits and media materials to support the program roll-out
● Building and maintaining effective relationships with partners and a range of community stakeholders
● Event planning and management
● Content creation for website and social media (note, some community management of the program Facebook page may be required)
● Assisting with ‘surge’ communications and education during peak program periods
● Governance oversight, including overseeing regular reporting from in-country teams, and liaising with the Australian hub team on compliance
● Assisting with the roll-out of regular compliance/policy training across the Pacific region
● Preparing monthly and quarterly reports
● Provide insight into cultural norms and Pacific customs.

About you:
● An energetic, skilled and ambitious individual looking for their next exciting career challenge
● Responsive and efficient with your time
● Degree qualified in a relevant discipline (marketing, communications, advertising, community development, business management)
● Fluent in English plus local language/s
● Experience in media relations
● Experience delivering and facilitating community meetings, small events, and briefings
● Proven stakeholder relationships within Fiji and/or the Pacific (e.g. churches, NGOs, government, or other groups)
● Excellent writing, editing and verbal communication skills, along with great time-management and problem solving
● 5+ years of industry experience, preferably with a government, corporate, NGO or civil society organisation
● Experience in stakeholder engagement and management
● Ability to work autonomously, yet thrive as part of a small team
● Flexibility to travel to locations throughout the Pacific region and to Australia.

Why choose us?
Icon Agency is one of Australia’s most dynamic and fast-growing creative communication companies. Our focus on purpose-led work and ambition to build a world-leading connected communications model has made us a go-to for like-minded communication and marketing professionals.

Since 2020 we’ve won 13 Australian, international and global ‘Agency of the Year’ accolades - testament to Icon’s spirit of innovation and excellence. Our team of 85 works across four offices in Australia – and now Fiji – delivering integrated solutions spanning communications, creative, digital and behaviour change.

Diversity, Equality and Inclusion (DEI):
Icon is an equal-opportunity employer, with an award-winning track record in diversity and inclusion. Our approach to DEI is simple: we embrace everyone on merit, celebrate difference and create a safe and authentic workplace where people can be their true selves.

From cultivating cultural inclusion and acceptance, to deploying diversity initiatives that build shared understanding, we’re committed to creating a model workplace and a more equitable world. We also believe in lifting people up and giving them a fair go. Examples include tertiary student scholarships, mentoring young graduates, creating roles for people with a disability, and fostering Indigenous reconciliation through partnership and learning.

Safeguarding:
We’re committed to ensuring that everyone who joins Icon – and the communities and clients we serve – are treated with respect and dignity. That their personal safety is assured and they can work free from threat of harm.

We take our obligations to uphold Australian Government standards of probity, safety and ethics seriously. Whether it's ending modern slavery, safeguarding children, promoting diversity or preventing corruption, our focus on governance is comprehensive.

All successful candidates will be subject to character and police checks and must complete training in relevant policy areas prior to commencement.

To apply: Interested candidates should submit a resume and a cover letter detailing any relevant experience for the position to careers@iconagency.com.au.

Employment offers will be subject to eligible countries confirming their participation in the program.

Thank you for your interest in this position. We’ll be in touch.